OMNICHANNEL COMMERCE SOLUTIONS

Drive Sales with Unified Solution

We unify your online store, marketplaces, POS systems, and social commerce into one centralized platform.

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One Platform for All Your Sales Channels

We build solutions that centralize sales, simplify operations, and deliver a unified experience across every channel.

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Omnichannel Store Integration

Sync inventory, sales, and customer data across your website, mobile app, marketplaces, and social commerce platforms like Instagram, TikTok, Facebook, Google Marketplace, and more.

Personalized Customer Journeys

Drive personalized interactions across all touchpoints with smart recommendations tailored promotions, and loyalty rewards.

MultiPlatform Integration

Connect your ecommerce store with ERP, CRM, and third-party systems to sync data in real time across Amazon, Walmart, and other marketplaces.

Order Management & Fulfillment

Centralize order processing across all sales channels with real-time monitoring, automated shipping, and integrated logistics to ensure a seamless fulfillment experience.

View Our Work

Brook Eyewear Rise to the Top

Our WooCommerce solution delivered a unified, intuitive interface that enables seamless shopping across the website, mobile app, and retail store.
As a result, our eyewear client saw a 30% increase in store visits within just 6–8 months.

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Le Bouquet’s order management now runs smooth across channels

Our WooCommerce solution connects in-store operations with a modern online storefront for our Canadian client. This enables smooth order flow, real-time inventory sync, and a consistent shopping experience across web, mobile, and physical stores.

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Gatsby: Shopify Influencer App

Gatsby simplifies managing micro-influencers and brand ambassadors for retail merchants.

We created a custom Shopify app that works with Shopify POS, Klaviyo, Yotpo, LoyaltyLion, and more. With a 5.0 rating from 150+ reviews, this app is performing exceptionally well.

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We value your feedback

Discover what our happy clients have to say about their experience with us.

"Amazing work! I have done 10+ websites with these guys. I wouldn't trust anyone else."

Jacob Moynihan

Merchant23

"Always a pleasure working with The Brihaspati Infotech. They always deliver and work very hard to meet expectations. I will be continuing to work with them on future projects."

Stuart Richards

CTO and Co-Founder, Missivo

"Amazing experience with TBI. They’re detail-oriented, offer efficient solutions, and manage projects with care. Every inquiry was handled professionally. Truly grateful and impressed."

Veru Narula

Miami, USA

"Really impressed with the team’s dedication. Always responsive, always committed. We’ve had a great experience."

Jesus Brugiati

Project Manager

Omnichannel Integration Services

Connect platforms like Shopify, BigCommerce, WooCommerce, Magento, Wix, and others with ERP, CRM, and payment systems.
Sync orders, inventory, and customer data seamlessly across channels like Walmart, Amazon, eBay, Facebook, Instagram, Snapchat, and Microsoft.
Integrate 3rd-party tools for social media, marketing, and operations to ensure smooth multi-channel workflows.

Inventory Automation and Management

Automate stock updates across multiple sales channels, ensuring real-time accuracy and eliminating manual errors
Leverage real-time analytics and advanced inventory tools to prevent stockouts, reduce overstock, and optimize fulfillment.
Manage inventory across websites, online marketplaces, and social media platforms such as Facebook, Instagram, TikTok, and more.

Customer Engagement Solutions

Drive customer engagement with AI-powered product recommendations that personalize shopping experiences.
Create impactful loyalty programs that boost repeat purchases across social media, marketplaces, and retail stores.
Integrate third-party tools to unify customer interactions and ensure a consistent experience across all communication channels.

Third-Party Integration Services

Connect with CRM platforms like HubSpot, Salesforce, Zoho, and more; and centralize user data across all customer touchpoints.
Integrate third-party tools like Omnisend, Klaviyo, ActiveCampaign, and more, to deliver targeted campaigns via email, SMS, and web.
Unify customer support service with platforms like Zendesk, Freshdesk, Intercom, and more to manage conversations across all sales channels.

Global Payment and Marketplace Solutions

Integrate secure payment gateways to ensure smooth transactions across marketplaces and ecommerce platforms.
Expand your business reach by connecting to marketplaces such as Amazon, Walmart, eBay, and third-party platforms.
Automate pricing adjustments, order processing, and invoicing across multiple sales channels, marketplaces, and social media.

Custom App and Plugin Development

Improve store functionality with custom-built apps for Shopify, BigCommerce, WooCommerce, Magento, Wix, and others.
Build solutions like Buy Now buttons, Unified Carts, Click & Collect, and Cross-Channel Wishlist Syncing to streamline customer journeys.
Optimize marketplace operations with custom integrations for Amazon, Walmart, eBay, and others.

Our process. Simple, seamless, streamlined.

Book a discovery call.

Tell us about your business and project needs.

Discuss solution and team structure.

We’ll define project specifications and then choose and onboard the ideal team.

Get started and track performance.

We’ll work, keeping you updated and adapting as necessary.

Ready to Unify Your Sales Channels? Let’s Talk

Why Choose Us for an Omnichannel Commerce Solution?

We specialize in omnichannel commerce solutions that drive business growth. Here’s why businesses choose us:

15+ Years Experience
Ecommerce Experts
Fast Turnaround
Secure and Reliable
Data-Driven Solutions
Quality Assurance
Future-Ready Designs
Post-Launch Support

Omnichannel Ecommerce Optimization

At The Brihaspati Infotech, We help you adapt, scale, and connect across all sales channels, including emerging platforms.

Social Commerce Integrations: Connect your store with Instagram, TikTok, Facebook Shops, and YouTube Shopping for social selling and native checkout experiences.
Platform-Adaptive Support: Stay ahead of trends with continuous updates, ensuring your brand remains active on every emerging social platform.
Audience Engagement Tools: Use TikTok Pixel, Instagram product tagging, and social retargeting to boost visibility and sales across all social touchpoints.

Optimize Your Omnichannel Strategy

Omnichannel Solutions for Every Business

We support businesses of all sizes by delivering omnichannel solutions that simplify management and improve customer experiences.

Startups & Small Businesses

Cost-effective integrations to connect online stores, marketplaces, and payment systems effortlessly.
Growing Mid-Sized Businesses

Scalable automation for inventory tracking, order processing, and multi-channel sales management.
Large Enterprises

Advanced integrations with ERP, CRM, and analytics tools to optimize operations and enhance decision-making.

Scale Your Business with Omnichannel Solutions. Let’s Talk

testimonials

Hear What Our Clients Say

"Hard working team. Talented. Great attitude! Awesome experience highly recommend!"

Brett Bernstein Founder & CEO- Gatsby

Pawan Kumar

Solution Architect

22,500+ Development Hours

Pavinder Kumar

Omnichannel Expert

15,000+ Development Hours

Nishant Bansal

Omnichannel Integration Expert

10,500+ Business Solution Hours

Aashima Sharma

Senior Developer

10,500+ Development Hours

150+ Inhouse E-commerce Developers

MEET OUR OMNICHANNEL COMMERCE SOLUTION EXPERTS

Experienced Ecommerce Stores Developers

Collaborate with our skilled and experienced team Omnichannel Commerce Solutions for your next project.

Ready to Integrate Omnichannel with Your Business?

Fill out the form on the right and start your journey to ecommerce success with us.

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Frequently Asked Questions

Yes. We specialize in integrating your existing ecommerce platforms (Shopify, WooCommerce, Magento, Bigcommerce, Wix, Headless, and others) with key systems like ERP (e.g., NetSuite, SAP), CRM (e.g., Salesforce, HubSpot), and marketing tools (e.g., Klaviyo, Mailchimp) as well as major social commerce platforms like Instagram Shopping, TikTok Shop, Facebook Shops, and Pinterest.

Our team ensures seamless syncing of product catalogs, orders, inventory, and customer data across these channels. We use custom APIs, middleware, and 3rd-party connectors to ensure smooth communication between systems, enabling features like real-time order updates, centralized inventory management, and cross-platform customer engagement.

We’ve successfully deployed these integrations for ecommerce businesses ranging from D2C startups to large B2B enterprises, helping them scale, automate, and deliver consistent experiences across every customer touchpoint.

Ready to upgrade your systems? Let’s talk

At The Brihaspati Infotech, we deliver tangible improvements to multi-channel customer experiences by integrating commerce, communication, and personalization across platforms like Shopify, Amazon, Walmart, Facebook, Instagram, TikTok, and others. Here’s how we do it:

Unified Platform Integration: We integrate ecommerce platforms (Shopify, Magento, WooCommerce, Bigcommerce, Wix, Headless, and more), marketplaces (e.g. Amazon, eBay, Walmart), and social commerce (e.g. Instagram, Facebook, TikTok Shops) with your back-end systems (ERP, CRM, WMS).
Personalized Customer Journeys Across Channels: We implement AI-driven tools like Klaviyo, and Rebuy to deliver dynamic product recommendations, personalized emails, and custom landing pages.
Real-Time Data Sync: We set up bi-directional syncing of orders, inventory, and customer profiles, preventing issues like overselling or inconsistent user experience during promotions across platforms.
Omnichannel Engagement: We connect with key communication channels like Facebook, Instagram, Twitter, LinkedIn, and WhatsApp to unify customer messaging.

With intelligent automation and deep system integration, we help ecommerce stores elevate their customer journey, reduce friction, and optimize multi-channel sales.

Let’s Optimize Your Omnichannel Strategy. Contact us

We are experienced Omnichannel Commerce Solution providers. We prioritize customer data security by implementing industry-leading protections across all platforms. Here’s how we safeguard your data:

End-to-End Encryption
Secure APIs & Access Controls
Compliance with GDPR & CCPA
Regular Security Audits
Multi-Layer Authentication (MFA)

With these safeguards, customer data remains protected, compliant, and secure across every platform.

Secure Your Integration! Let’s talk

At TBI, every omnichannel integration project is unique. We determine the cost based on several key factors:

Desired Features & Functionality
Sales Channels & Platform Integrations (such as Shopify, WooCommerce, Amazon, and TikTok)
Third-party tools (such as ERP (NetSuite, Zoho), CRM (Salesforce, HubSpot))
Custom Features & Personalization (such as Rebuy, Klaviyo, Zendesk)

The timeline for omnichannel commerce solution integration services varies, typically ranging from a few weeks to several months, based on key factors such as:

Project Scope: The complexity of integrating multiple sales channels, marketplaces, and backend systems.
System Compatibility: Connectivity with existing platforms like Shopify, Amazon, ERP, CRM, and third-party applications.
Core Features & Customization: Tailored automation, data synchronization, and unique workflows that fit your business needs.

Consult our expert team today for a personalized estimate on your omnichannel ecommerce stores integration journey!

Let’s Talk

Yes, as a full-service ecommerce development company, we offer comprehensive post-development support, including troubleshooting, performance optimization, regular maintenance, and feature updates.

Whether you are maintaining an existing omnichannel setup or enhancing a new integration, our team provides reliable, seamless support for optimal performance.